“Caring for caregivers”: long taboo, the suffering at work of health professionals now has a dedicated place in Paris, where caregivers can consult a shrink free of charge or participate in support groups. Located a few steps from the Arc de Triomphe, this “Caregiver’s House” offers help, information and resources to doctors, nurses or caregivers faced with burnout or depression.
An already long-standing malaise, but which the Covid-19 crisis has further highlighted, underlines Eric Henry, president of the SPS association (Care for health professionals), which created this new structure. The company must “get out of denial” in the face of “palpable” suffering, says this general practitioner, who takes as proof the success of the toll-free number launched by SPS in 2016 to offer health professionals listening to trained psychologists.
In 2020, the first year of the coronavirus crisis, more than 6,000 people called this service, compared to less than 1,500 the previous year. And the listeners alerted the emergency services more than 20 times, to avoid suicidal acts.