La Poste could abandon the red stamp, which guarantees delivery of the letter the next day, but which is used less and less, said group boss Philippe Wahl on Saturday. Among the sliders that must be activated to change La Poste, “we must ask the question of D + 1”, launched Philippe Wahl on France Inter. “Is it still useful, when you have everything you need as an urgent means of communication, to keep a red letter?” “
“Ten years ago, French families wrote around fifty red, urgent letters a year. Last year, it was five, ”explained the boss of La Poste. The traditional mail business was particularly affected by the health crisis in 2020, with a 13% drop in turnover and volumes down 18% over one year, i.e. 1.6 billion fewer letters. The 29% increase in classic parcel volumes (Colissimo) was not enough to cushion this drop.
Available 6 days a week
La Poste launched its 2021-2030 strategic plan on Thursday, with the ambition of making the public group “the leading European platform for links and exchanges”, by preserving mail delivery, strengthening its position in parcels and developing new services. Negotiations are underway with the State to redefine this public service mission and clarify the offer.
“What we are asking the State is simple: that it compensate for the constraints of the public service missions that it places at our charge,” said Philippe Wahl on France Inter. Last year La Poste had 260 million compensations and public service charges cost it well over a billion. “
“Basically what we’re looking to do is be available 6 days a week for our customers,” he explained. “We are going to launch the postman appointment this year, which will allow all Internet customers to make an appointment with their postman to deliver a package, a registered letter”. The number of contact points, “will be managed with local communities”. “If the post office is busy, it will stay,” said Philippe Wahl.