Southwest airline promises the regularization of flights in the US for this Friday

The airline southwestwhich canceled more than 15,000 flights in eight days causing chaos at airports in USApromised that its operations would gradually return to normal on Friday.

The disturbances began with the historic snowstorm that hit the country hard just before Christmas, affecting all air transport companies.

LOOK HERE: “Christmas miracle”: a dog is rescued on the road; spent a night in sub-zero temperatures in the US.

But air traffic largely resumed its course Tuesday, except for Southwest. According to the FlightAware site, 57% of the company’s flights were canceled this Thursday.

Hundreds of bags of luggage remain unclaimed at the Baltimore Washington International Airport (BWI), in Baltimore, Maryland, USA, on December 28, 2022. (Photo by EFE/EPA/JIM LO SCALZO)

Company unions blamed Southwest’s outdated computer systems, particularly those that handle baggage handling. The company’s particularly sparse network, when other carriers are concentrated in one or several key airports, also affected its performance.

“We are encouraged by the progress made in realigning crews, their schedules and our fleet.the company stated on its website on Thursday.

MORE INFORMATION: Nearly 1,800 flights canceled due to the storm in the US on Christmas Eve

Southwest opened a page on its website so that customers can submit their requests for reimbursement for the expenses of meals, hotels and other means of transportation used, as well as to recover their luggage.

Source: Elcomercio