iPhone: Report new ‘phishing’ attack that impersonates Apple support

The Internet Security Office (OSI) has reported on a new type of fraud that is aimed at users who have lost or stolen their iPhone and consists of sending fraudulent emails in which the identity of the support of Manzana.

Days, weeks or months after users have been victims of physical theft of their mobiles, they have again been the target of cybercriminals through ‘phishing’ or ‘smishing’ campaigns in which they are told that their terminals have been located .

As OSI has highlighted, these emails include references such as the following: “Dear customer, your iPhone 12 Pro Max has been located. To locate or lock your device, visit the following link.

In order to receive more information, discover their location, or block them, they are prompted to click a link that redirects to a fraudulent web page that requires Apple ID credentials.

In the case of offering this identification, cybercriminals will have access to the victims’ accounts and will unlink the stolen mobiles from them. In this way, users will not be able to locate their iPhones again and scammers will gain their full control.

From OSI they recommend that, in the case of having been victims of mobile theft, users do not access suspicious links or provide confidential or banking data through these channels.

To make sure that it is a legitimate link, they suggest typing the URL you want to access directly in the browser and not clicking the one included in these emails.

To protect the Apple ID, it is also advisable to change the password in the event of theft or use the two-factor authentication method, as well as keeping the operating system and antivirus of the brand’s devices up to date.

However, those who have been victims of this fraud must collect all the necessary information and report it to the State Security Forces and Bodies (FCSE), as well as report it to the National Cybersecurity Institute (INCIBE) and to the brand itself through from the address [email protected].