Google Hangouts: why did it stop working on some devices?

The messaging app Google Hangouts has ceased to be operational for some users of iOS Y Androiddespite its final closure is scheduled to take place next November.

Hangouts is a cross-platform instant messaging service offered by Google and launched in 2013, free of charge (you only need a Google account to use it), which allows you to make both voice and video calls.

In October 2020, Google announced that it would discontinue this service and that it would migrate all Hangouts users to its Google Chat messaging application.which would also be free for all users.

READ ALSO: Google will retire Hangouts so that users migrate to the Chat tool

It was not until the first half of 2021 when the company began this transition process, when it also offered users a preview version so they could test the experience and the characteristics that this new service would integrate.

In this test, users could automatically migrate their conversations, as well as their contacts or saved message history, with the help of Takeout, a data download tool.

just a week ago, Google announced that Hangouts would stop working from next Novemberthus completing Google’s plans to migrate all users and their conversations to Chat.

Despite the fact that there are months to go until the final closure of Hangouts, several users of devices with iOS and Android operating systems have reported problems accessing the applicationwhich notifies them that “it’s time to chat in Gmail”.

READ ALSO: Classic Hangouts users will switch to Google Chat on March 22

As published by 9to5Google, this pop-up window acts as a forced warning for the user to migrate their conversations to Google Chat or its integrated version in Gmail, since once said screen appears, users will no longer be able to access the classic version of Hangouts on devices mobiles.

This portal has pointed out that the first phase of the closure of Hangouts is being carried out first in older versions of the ‘app’ that have not received support or updates in “several years”.

Finally, it has indicated that, in addition to iOS and Android, Google is disabling the Hangouts Chrome desktop extension and, throughout this month, the classic version of this service will stop working in the Gmail sidebar.

Source: Elcomercio

James

I have worked as a journalist for over 10 years and have written for various news outlets. I currently work as an author at 24 News Recorder, mostly covering entertainment news. I have a keen interest in the industry and enjoy writing about the latest news and gossip. I am also a member of the National Association of Journalists.