Zoom reinvents itself and launches its own email and calendar manager

zoom This year, it has incorporated more than 1,500 new functions and improvements in its communications platform, a fact that has been shared by the executive director of the company, Eric S. Yuan, within the framework of the Zoomtopia event, where other news that will arrive soon have been announced. , both for companies and individuals.

The Zoom platform will integrate, first in beta, Zoom mail and calendar services, and early next year, it will do the same with the virtual coworking space Zoom Spot.

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Zoom Virtual Agent, the conversational AI and chatbot solution for providing customer support, will be available in early 2023, and will be able to fully integrate with Zoom Contact Center. It will also be offered as a standalone chatbot solution.

Zoom One, the all-in-one communication and collaboration offering, has integrated Chat and Meeting Chat. And coming soon, as part of Zoom IQ for Sales, Zoom IQ Virtual Coach will allow you to simulate a variety of sales situations to give salespeople a real-time practice environment during calls with prospects.

Source: Elcomercio

James

I have worked as a journalist for over 10 years and have written for various news outlets. I currently work as an author at 24 News Recorder, mostly covering entertainment news. I have a keen interest in the industry and enjoy writing about the latest news and gossip. I am also a member of the National Association of Journalists.