Mother’s Day: do you plan to give her a cell phone? Follow these OSIPTEL recommendations and avoid blockages on your equipment

Many users think about giving a new or second-hand cell phone to their mother this second Sunday in May. For this reason, the Supervisory Body for Private Investment in Telecommunications (OSIPTEL) provides some recommendations to make a safe purchase and avoid future inconveniences, such as the blocking of the purchased equipment because it is reported as stolen or has an altered IMEI.

Given the high demand for cell phones for Mother’s Day, the director of OSIPTEL User Care and Protection, Tatiana Piccini Antón, assured that users, first, must go to establishments or businesses that provide the security of acquiring a device. that it entered the country legally and that it has not been stolen. “Let’s not buy cell phones of dubious origin, since, if we do, we would be complicit in crime. In Peru, more than 4,000 cell phones are stolen a day,” she said.

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The representative of the regulatory entity recalled that, with the beginning of the third phase of the National Registry of Mobile Terminal Equipment for Security (Renteseg), from April 22, 2024, every cell phone reported as stolen is immediately blocked on all mobile networks. at the national level. That is, the device cannot be activated (by inserting a chip) in any operating company, which would prevent making calls, sending text messages and using mobile data.

If you buy from a place without a guarantee, you will not be able to claim if the cell phone has defects or inconveniences. In addition, they run the risk that the equipment purchased has an altered IMEI (unique code that creates each cell phone), that is, invalid or cloned.

Therefore, a second recommendation is to verify that the device’s logical IMEI code, which appears on the screen by dialing *#06#, matches the physical or printed IMEI. The latter can be found in the chip tray or behind the cell phone battery.

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They can also enter the OSIPTEL Check Your IMEI digital tool to verify if the IMEI of the purchased device is registered as stolen, lost, cloned or invalid. If after the query a message appears that “IMEI is not reported”, it means that the cell phone has a valid IMEI, therefore, it is of legal origin.

As part of the third phase of Renteseg, through the system implemented by OSIPTEL, all these cell phones that have the altered IMEI code are also detected daily, and their blocking is immediately ordered in all operating companies.

Those who buy a cell phone with an altered IMEI and try to activate it with a chip will receive a text message informing them that their device will be blocked within a maximum period of 2 business days. If they do not agree, they must go to the operating company that provides them with the service to present a challenge to the blockade.

Under no circumstances should they go to third parties to change the IMEI code, as this would constitute a crime punishable by imprisonment of 4 to 6 years.

When purchasing new equipment, users are also advised to require clear, detailed and updated information about the device’s characteristics.

Source: Elcomercio

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