By mistake, airline sent to Saudi Arabia a dog that was traveling to the United States

Today pets are part of families and many people when they go on a trip want to take them with them on the plane. However, sometimes the puppies cannot go in the cabin with their owners and they have to go along with the luggage. This situation often causes concern for families, since they cannot verify how their dog is doing.

An English couple experienced an ordeal, because on their move from London to Nashville, in Tennessee, United States, the British Airways airline lost their dog, Bluebell, and sent her to the other side of the world, in Saudi Arabia.

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Madison Miller, Bluebell’s owner, told national media that when she arrived at the Nashville airport, she was given a dog that wasn’t hers. From that moment on, the airline told them that Bluebell had probably been put on another plane by mistake. Almost an hour later, Airport workers confirmed the location of the pet in the Arab country and sent a photograph to the owners so they could check that it was okay.

The animal had to endure three flights out of a total of 63 hours to be able to return to its family. Miller told the local outlet ‘WSMV’ that she hoped that when she met Bluebell she would be happy to see them again. However, the opposite happened. Madison assures that her dog is not the same since this inconvenience: “We had to go and grab her because she was so horrified and that’s when we knew something was wrong.”, commented its owner.

Her behavior did not change when she arrived at her new house, as she constantly sits alone in a corner, cries and chews on the doors, which she did not do before. Regarding this inconvenience, the woman said that they do not know how this situation could have occurred since they have several security controls.

The animal had to endure three flights out of a total of 63 hours to be able to return to its family. (iStock/)

For this reason, Madison Miller asked British Airways for an explanation, who has sent a formal response from the company that handles cargo in flight, IAG Cargo, which apologized in a statement:

”We apologize. As a company, we have a responsibility to care for our customers’ beloved animals and are investigating how this redirection may have occurred. Although Bluebell’s trip was longer than it should have been, we made sure he had space on the first flight to Nashville.”

In addition, They explained that during the time that the dog was with them, she was given food frequently, she had walks in the fresh air to stretch her legs. and spent eight hours with the team at the Heathrow animal reception center. “Despite the measures, we understand that this has been a worrying situation for Bluebell and its owners and we are in contact with them to resolve the situation,” he concludes. the notice.

Source: Elcomercio