VAT charged twice for certain online orders on foreign sites

In order to fight against unfair competition, the French must since July 1, 2021 pay VAT on products purchased online in a foreign country. But this measure imposed by the EU has recently caused invoicing errors at the Post Office.

Indeed, some consumers have realized that they have paid VAT twice, reports Phonandroid this Tuesday. Indeed, to pay this tax, customers can pay it on the merchant site or with the delivery service. However, some buyers who have opted for the first solution have also been invoiced for this VAT by La Poste during transport.

???? Online purchase outside the EU: the carrier asks you for payment of the #VAT when you have already paid for it when purchasing? Why and how to react?#customs #The post office
https://t.co/aJH2F43zjz pic.twitter.com/yFznrhwJ4k

— 60 Million consumers (@60million) February 5, 2022

Extremely rare cases

For some, the note turned out to be quite salty, notes the magazine 60 million consumers which collected several testimonies. In addition to the double invoicing of VAT, these customers had to pay management fees. Thus, a person who had made a purchase of €14.38 had, in addition, to pay €10 in taxes in total.

It is therefore advisable for people buying products abroad to carefully check their invoice. Errors are very rare according to La Poste, which ensures that all cases are handled as quickly as possible. If you are concerned, it is possible to be reimbursed by contacting an advisor on 3631 or via the website.