Falabella Retail automates its distribution center and increases its dispatch capacity 7 times

Falabella Retail has automated its distribution center in Peru. This improvement in technology It will streamline the logistics process, reducing the amount of time from the collection of merchandise, packaging and classification to the delivery of orders.

With a investment of 30 million dollars, this initiative will make it possible to dispatch orders faster and reduce delivery times. This will be more noticeable when there are high demand events, such as Cybers.

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“With the automation of our distribution center we simplify processes, reduce times and speed up dispatches, multiplying our shipping capacity by 7. In this way, we strengthen our commitment to our customers to simplify and enjoy life more with a great shopping experience.” says Alex Zimmermann, CEO of Falabella.

Alex Zimmermann, CEO of Falabella. | (Photo: Diffusion)

The representative highlighted that, by being the first Peruvian company to implement a technology like this, it will strengthen the business and improve the customer experience. Before automation, about 22,000 units were processed per day, but with this technology there will be a potential of up to 150,000 per day.

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The distribution center now has the capacity to store 900 thousand units simultaneously with the 115 robots that are implemented. Although much of the distribution process is now automated, it continues to be supervised by specialized personnel.

It is projected that the growth of the business, both physical and digital, will require a further increase in the number of specialist workers in the coming yearseven more so at times of peak activity, such as Cybers or Christmas campaigns.

Source: Elcomercio