Black Friday: the keys to take advantage of technology discounts

the campaign of black friday It has become a fundamental period for large stores and electronic stores, which offer significant discounts to attract customers. The products technological They are one of the most sought after on these dates and, for this reason, PcComponentes experts have developed a series of tips to take advantage of these promotions without falling into deception that leads users to become disenchanted with the purchase.

“In most cases, a technological product becomes a a companion of our day to day for a long period of time, Therefore, making a thoughtful decision supported by the advice of a trusted expert is the best possible option, especially in a period of great volume of information such as Black Friday”says Alicia Vicente, Brand & Communications Manager of PcComponentes.

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FROM PURCHASE CONDITIONS TO CUSTOMER SERVICE

With regard to this commercial campaign, the company’s experts urge you to take into account a series of keys, among which stand out “know the purchase conditions”. So, remember that it is important value advantages associated with the purchase how can they be free returns with an extended deadline until after Christmasshipping costs in 24 hours, payment facilities or replacement guarantees in case of having any problem with the product.

In the same way, they urge you to review the real experiences of other buyers. A consumer who has previously purchased a technological product can offer a perspective that helps to know details of their experience that are valid for others.

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Another point to keep in mind is customer service. A study confirms that the main reason why technology consumers resort to customer service is incident management (62.2%), so “It is necessary to ensure that eCommerce, in addition to surprising discounts, has quality service and easy access”add the experts of the company.

For all these reasons, they encourage you to always resort to trusted stores. “In addition to a series of technical cybersecurity criteria, personalized, fast attention provided by a specialist will be a clear indicator that it may be worth opting for that eCommerce to make the purchase”they conclude.

Source: Elcomercio

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