The misfortune of some is the happiness of others. On Tuesday afternoon, the computer system of one of Ireland’s largest banks suffered a glitch that allowed thousands of customers to withdraw up to €1,000 without having any money in their account. Across the country, monstrous queues lined up at vending machines until late at night.
This Thursday morning, the Bank of Ireland announces that the technical issue has been resolved and apologizes to its customers in a message on X, formerly Twitter. “We sincerely apologize for the disruptions caused by this outage. We know that this is far below what our customers expect from us,” the bank writes.
Just before 5:00 pm on Tuesday, the same account reported one of the “difficulties” in the bank’s app and its 365Online money transfer service.
Soon Garda Síochána, the local police, noticed “unusual activity” near some distributors in the country, according to The Guardian. As you can see from the videos circulating on social media, there are long queues. According to several local media, police forces are even involved in some places.
However, the bank has responded by ensuring that users of distributors or financial applications are well debited. “We would like to remind our customers who transfer/withdraw money above the normal limits that this money will be debited from their account,” the bank warns at X. “We understand that customers may not be able to check their balance, but should not withdraw/transfer money if there is a risk of exceeding it,” she adds.
Asked about the public channel RTÉ, Brendan Burgess, founder of AskAboutMoney.com, also reminded those taking advantage of the risk. “If you know that you have no money, but take 1,000 euros from a bank account (…) – this is a scam. And this is not a problem with the systems of the Bank of Ireland.”
The Central Bank of Ireland has already fined Bank Of Ireland for flaws in its computer system and said it was “monitoring the aftermath of this incident”.
Source: Le Parisien
I am Jack Morton and I work in 24 News Recorder. I mostly cover world news and I have also authored 24 news recorder. I find this work highly interesting and it allows me to keep up with current events happening around the world.
